Helping Leaders and Churches Unleash Their God-Given Potential

Over the last seven years, one of the most important responsibilities I have had is helping people move from attending our service to becoming faithful members of our church. As I have developed a Guest Follow Up system for our church, I have tried a lot of different approaches. Many of these approaches have not been my best ideas, but thankfully, a midst many underwhelming solutions, there have been three principles that I have discovered along the way that have greatly improved how we follow up with guests.

Over the last two years, I have had the privilege of leading our Guest Services ministry at our church. In the last year, we have grown significantly with many of those new people not being involved in a church in 5+ years. As I have led our assimilation class, when guests share about their experience and why they decided to join our church, most people mention the impact Guest Services had on them. From my conversations with our guests, here are four of the biggest reasons why Guest Services plays a crucial role on Sunday mornings.

When I was nine years old, I attended a summer camp called King’ Camp, where I rode horses for the first time. At the end of the week, our counselors took us on a trail ride around the property. After a week of practicing, I rode the trail with as much confidence as Will Smith in his box office hit (or miss), Wild Wild West. This nine-year old’s swagger came to an abrupt halt as I rounded the last corner and the horse saw the barn. Much like a runner who sees the finish line, the horse went into a dead sprint. I immediately went from casually and confidently holding on with one hand to having a death grip on the reins. No matter how loud I yelled “Woah” and pulled back, the horse was full-steam ahead. I had lost control. The joy ride was over and now I was just holding on for dear life.

Our workweek can fill a lot like this. At one point we were in control of our schedule, our to-do list got done, and we had some breathing room, but at some point along the way we lost control of our workweek and it gained control of us. Much like the Somalian pirate in Captain Phillips, our schedule looks at us and says, “I am the captain now.”

As I felt myself losing control of my workweek, I took five simple steps to regain control. These aren’t silver bullets nor are they a magic potion that gives you more hours for your workweek, but they do help you maximize your time. Most of these principles can be applied regardless if you have full control of your schedule or not. If you don’t think you can make the change due to a boss, have a meeting with him/her and ask if you can start doing one of these practices.

If a genie gave you the ability to work 20% faster, could you finally get your business to the next level? If those difficult tasks you had could be resolved with the click of one Staples EASY button, could you finally get your inbox to zero or your to-do list complete? If you could execute tasks quicker and more efficiently could you make the big moves that you have been dreaming about?

The myth about productivity is that if we had more time or if we could work quicker, we could accomplish everything we need to. But what if efficiency is not the most important factor for our productivity?

Consider if I went to go see the Celtics-Lakers game in Boston. It doesn’t matter how fast I drive or how quickly I got to Boston Garden, if the game was actually played in Los Angeles. A quick pace is only as helpful as a clear direction. In our work week, we have to know what our goals are and what responsibilities will contribute the most to accomplishing those goals. This is why productivity is about priority, not pace.